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About DTDC

The courier company that helps in delivering the consignments both within the country and worldwide is named as DTDC Couriers and Cargo Ltd. The company was formed in the year 1990 by Mr. Subhasish Chakraborty. Initially it was a small setup that was extended further for improvising the delivery system all through the country which now is the India’s leading deliverable company across the country. It is also the company which has opened the franchisee all across the country and is named as the biggest company that has opened its franchisee. It covers the 10,000 zip code areas all over India.

The main operational office of DTDC Courier and Cargo Company is in Bangalore. It also has the regional offices in Mumbai, Bangalore, Kolkata and Delhi. The other offices of the DTDC are total 281 in number and a total of 5800 franchisees that work all over the country. They have been delivering around 11 million assignments every month.

The multiple kinds of options are available to send the courier through DTDC. These are like same day shipment, one business day shipment or second business day shipment wit money back guarantee.

FEATURED ADV
DTDC Tracking
How to Track Online

This courier system has the facility of helping through the online system. The online tracking system helps by providing the following services like keeping track of the parcels to be delivered, checking the status of items that have been delivered or returned in any other case.


DTDC Tracking

How to Track through SMS

DTDC also facilitates the service of tracking through the SMS facility of mobile. An individual customer can avail any number of services by sending the option for the desired service and to the chosen Mobile number.


How to Track through E Mail

DTDC Tracking

The tracking system of DTDC is based on the email system to be used by the customers for tracking the shipments they have submitted for delivering.
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Services Offered

DTDC Tracking

Air Express service both for domestic and international location is available. This kind of service should be done in case the customer wants to send some most important document or in case of small packets both for the domestic or international location.
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How to Track Online

This courier system has the facility of helping through the online system. The online tracking system helps by providing the following services like keeping track of the parcels to be delivered, checking the status of items that have been delivered or returned in any other case. The sender can find out the details of his or her consignments by specifying the number provided for tracking. These facilities are available through the internet service. This tracking facility is available all across the world. The details about the cost for sending the parcels using DTDC facility have been mentioned on the home page of the DTDC website.

The tracking of the consignment can be done through either online service or using the Customer Care facility. Another way is to track the consignment by searching it through the help of other sites that help in tracking the couriers. But these kinds of searches are chargeable. Such kinds of cost that will be incurred are mentioned in the plan opted for. Quick search is little expensive that the normal search procedure.

How to Track Online
How to Track through SMS

DTDC also facilitates the service of tracking through the SMS facility of mobile. An individual customer can avail any number of services by sending the option for the desired service and to the chosen Mobile number. Online services with that are available through DTDC are tracking of the consignment both for domestic and international locations, checking the DTDC facility by specifying the area zip code. The format used for specifying the kind of service required is as mentioned below:

For tracking the shipment:

Send the following SMS to 9845324040 "DTDC Consignment Number".

For checking the Pin Code:

Send the following SMS to 9845324040 "PIN Pin Code"

For checking about the service availability:

Send the following SMS to 9845324040 “CITY City Name”.

How to Track through E Mail

The tracking system of DTDC is based on the email system to be used by the customers for tracking the shipments they have submitted for delivering.
In case of tracking the status of multiple consignments, the customer can specify the shipment number by applying comma between them in the email body and then the mail can be send at track@dtdc.com

The current status can be thus tracked and the customer receive the email back immediately after making the request.

DTDC Courier Charges and Time

By specifying the type of deliverable, sender’s country and receiver’s country the customer can get the approximate cost of the shipment they want to make.

charges and time

Services Offered

INTERNATIONAL

Air Express service both for domestic and international location is available. This kind of service should be done in case the customer wants to send some most important document or in case of small packets both for the domestic or international location. DTDC provides such facility of sending the consignments through airway facility.

Air Cargo services both for domestic and international location is available. The service is mostly available in case the shipments are heavy or there is some electronic equipment whose verification is first done by the airlines before sending them to the desired location. The time difference for delivering the shipment through Air Cargo and Air Express is just one day.

DOMESTIC

Surface Cargo is the facility that is available for the shipment domestic deliveries through the mode of rail or road or in the case when the shipment is to be made at local place using the facility of door-to-door service. While availing this facility the sender has to attach the inter-state permits for the verification by the check-posts at different locations.

DTDC Intra-city Courier Ltd is the franchisee that operates for the facility of delivering in the case of Intra-city deliveries.

Value Added Products

DTDC Plus: This is the service that guarantees the delivery that will be made in a single business day to the metro cities and other few major cities all across the country. They also provide and guarantee the facility of returning the money back if the delivery could not be made in the specified time.

Prime Time Plus (PTP):The service is available in the time specified that is from 10:30 to 12:00 on the following day of the shipment submission. It works targeting two components that are B2B i.e. Business to Business or B2C i.e. Business to Customer. It also guarantees the deliveries to be made on Sundays in case the packet has been submitted on Saturday before 6 PM.

DTDC Blue:  This facility by DTDC guarantees the delivery to far places on the second business day anywhere in the country. This facility also guarantees the customer to return back the money in case of delivery failure in specified time which is maximum of two business days.

DTDC Location Finder

DTDC Office Locator

Location Finder will help you to find out DTDC courier dealers across country. Just enter the city name and preferred area and find the nearest store.

location finder


Articles

Track your DTDC Courier Anywhere in The World

DTDC helps delivering consignments both within the country as well as worldwide. It covers 10,000 zip code areas all over India. Multiple options are available for sending your courier through DTDC to different parts of the world. Once you have sent your courier, you can track its exact location and status at any point of time. The online tracking option is convenient and easy to use. You can find out where exactly your courier is simply by a click.

All shipments can be tracked for 90 days from the date of their dispatch. You may track the status of your international as well as domestic courier by using the reference number or airways bill.

You can track by visiting the online portal for ‘Track your DTDC Courier’ through the efficient online system of DTDC. The online system helps keep track of the couriers still to be delivered checks the status of delivered items and also keeps a record of items that have been returned for any reason. The number provided for tracking needs to be specified to find out the status of the consignment. These facilities are made available through the internet, that is, they are easily accessible from anywhere. This greatly increases the ease of tracking.

The online tracking system or facility is available for DTDC Courier domestic tracking as well as for couriers sent worldwide. Domestic shipments are made through railways or roads and couriers that are to be sent to local addresses are delivered through door to door service. Tracking of consignments can be done online easily through the DTDC website. Apart from this, other websites also offer the tracking facility for DTDC couriers.

Another way of tracking the courier is through emails. The couriers that customers have submitted to DTDC for delivering can be tracked through the email system. This can be done be sending an email at track@dtdc.com. Remember to mention the consignment number in the main body of the email. Also, in case you want to track multiple consignments, the customer needs to specify all the shipment numbers of couriers that need to be tracked, separated by commas.  Once the email is received by DTDC, the current status is tracked and an email is sent back to the customer immediately. This way, the courier is tracked.

Shipments can also be tracked through SMS. All you need to do is SMS the DTDC consignment number to 9845324040. DTDC will get in touch with you to inform you about the status of the courier.

For any other assistance, you can always contact customer care either through the DTDC website, through email or by calling them up.

Modes to Track DTDC Courier

Articles:- Modes to track DTDC Courier

The best way is to just open the official website of DTDC courier tracking page which is www.dtdc.co.in and enter the tracking number associated with the shipment to know the details about the location. Track upto 25 shipments just by putting the consignment numbers and inserting comma after each consignment number.

SMS Tracking

This facility is available in SMS as well. If you don’t have access to internet, you can always use SMS to track the location of the shipment just by messaging ‘DTDC (space) Your Consignment number’ to 9845324040.

Mail Tracker

Another way of tracking the courier location is via email. Compose a message containing the consignment numbers/AWB numbers separated by a comma and send it to track@dtdc.com.

History of DTDC Courier

TDC (Desk to Desk Courier) Courier and Cargo is a courier delivering company which has headquarters in India. It is a private company which was set up in Bangalore for the first time in 1990. It carries around 10 million consignment deliveries per month with around 22,000 employees.

Best feature about the service is that it is available for domestic as well as international services and they support almost every zip code from a village to a metropolitan state. It ships to 25 international locations like USA, United Kingdom, UAE, Saudi Arabia, Australia, Hong Kong, China, Canada, Japan, North and South Korea, Thailand, Bangkok, and many more.

There is a special service as well which is mainly availed by business people and e-commerce sites for next day delivery of packages and this service is referred to as Prime Time Plus. But, there is no guarantee offered for next day delivery.
For second day delivery of the package, there is an exclusive service which is BLUE. It provides guaranteed delivery. Your money will be refunded if the courier is not delivered on the second business day.

Customer Care
North Zone

Delhi (North & South)

B101, Phase - 1, Naraina Indl. Area,
New Delhi - 110028
Phone: 011-44900000/01/02/03/04/05/06
Email:    css.delhi@dtdc.com

Gurgaon

Shop No.51,52 & 53, Old Delhi Road,
Opp. Maruti Gate No.2, Gurgaon - 122015
Phone: 0124 - 4993560 / 61 68
Email:    css.gurgaon@dtdc.com

Noida (UPT)

E - 21A, Sector - 8, Noida - 201301
Phone: 0120 - 3082750 / 755 / 8287313087
Email:    css.noida@dtdc.com

Chandigarh

Sco. 267, Sector - 35D, Chandigarh - 160036 (PJ)
Phone: 0172 - 4600157 / 158
Email:    css.chandigarh@dtdc.com

West Zone

Mumbai

Plot No.14, Vijay Nagar,
Western Express Highway, Near Virvani Indl. Estate, Goregaon(E), Mumbai - 400063
Phone: 022 - 3300 4444
Email:    css.mumbai@dtdc.com

Ahmedabad

NO.10, Mill Officers Colony,
Opp. Times of India, Behind Old RBI,
Ashram Road, Ahmedabad - 380009
Phone: 079 - 3300 4444
Email:    css.ahmedabad@dtdc.com

Nagpur

34, Abhyankar Road,
Near Ramkrishna Math,
Dhantoli, Nagpur - 440012
Phone: 0712 - 3300 4444
Email:    css.nagpur@dtdc.com

Indore

LG - 10/11, D.M. Tower, Janjirwala Square, Near Palasia, Race Course Road, Indore - 452001
Phone: 0731 - 3916 627 / 30 / 31
Email:    css.indore@dtdc.com

Pune

YMCA Complex, City Survey No. 382,
New Rasthapet, Quarter Gate, Pune - 411011
Phone: 020 - 3300 4444
Email:    css.pune@dtdc.com

South Zone

Bangalore

#269, Lahari Towers, 1st Main,
Albert Victor Road, Chamrajpet,
Bangalore - 560018
Phone: 080 - 3300 4444
Email:    css.bangalore@dtdc.com

Hyderabad

Plot No.6-11, Survey No. 176/2 & 176/3,
Ratna Co.Op. Society Ltd., Tadbund Junction,
Secundarabad - 500009
Phone: 040 - 3300 4444
Email:    css.hyderabad@dtdc.com

Chennai

#136, MGM Centre, Velachery Road,
Little Mount, Saidapet, Chennai - 600015
Phone: 044 - 3300 4444
Email:    css.chennai@dtdc.com

Cochin

No.59/ 3368, APM Buildings,
North Railway Station, Cochin - 682018
Phone: 0484 - 3300 4444
Email:    css.cochin@dtdc.com

East Zone

Kolkata

DTDC Bhawan, 404 & 405,
Kaji Nazrul Islam Sarani, VIP Road,
Raghunathpur, Kolkata - 700059
Phone: 033 - 3300 4444
Email:    css.kolkata@dtdc.com

Patna

Surya Prabha Mansion, Ground Floor,
Behind LIC, Jeevandeep,
Exhibition Road, Patna - 800001
Phone: 0612 - 3269861 / 3269865 / 3215352 / 3249039
Email:    css.patna@dtdc.com

Bhubaneshwar

Bhaskar Tower, Ground Floor, Plot No. 73,
Kharvel Nagar, Bhubneshwar - 751001
Phone: 0674-3257821 / 22 / 3208040

Email:    css.bhubaneshwar@dtdc.com

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